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Something very different in a world of cars that look, feel and sound different.
View New >A Certified Pre-Owned Maserati delivers an extraordinary ownership experience
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Just wanted to share the great experience my wife and I had, special ordering a new Stelvio through Maserati/Alfa Romeo, Louisville. CJ was extremely competent, incredibly fair, transparent, and made me feel like I was working with an old friend, and Marshall took extra-special time and care, ensuring I didn't drive away with any questions on my new cars' operation. Both men are hard-working and passionate about their cars, and it shows. 'Customer Service' isn't just a label for this dealership, you can really feel it, and they won't let you leave unhappy.
Maserati of Louisville does an outstanding job of service - knowledgeable, on time, and professional. Lee manages the process extremely well and is very responsive by phone and email.
The experience in purchasing my CPO Maserati Quattroporte was a 5 star experience for one main reason, CJ Leyendecker, the General Sales Manager. We live in Atlanta, drove up to see the car, addressed any issues we had (and I am very picky), left a small good faith deposit and everything that was discussed was addressed 100% by CJ. The guy even gave me his personal cell number. The car was delivered in the condition we expected in the time frame we discussed during the process with regular updates from CJ.Understand that this car was 1 of 100 limited edition Quattroporte vehicle with special paint, custom interior, floor mats, the works, with long lead time items. I bring this up because even the floor mats take a couple of months to get, but we worked together on few needed items and CJ made it happen. This was the best car buying experience that I ever had!So being objective and constructive, what was the worst part of our experience if I had to choose one thing? As a person in sales management myself, CJ is short staffed and is in need of better trained sales staff on the showroom floor and at reception desk (Very dismissive attitude with one of the receptionists).To Bluegrass Motors Executive Team, invest in better staff because there is a significant upside revenue potential but not with the limited, inexperienced staff currently in place. I get that Maserati and Alfa Romeo are lower volume brands but at the very least increasing the quality of the staff will go a long way, especially compared to the positive welcome I received by the Porsche team right next store each time I browsed around. I'm sure Maserati North America in NJ would agree. I plan on buying again from Maserati Alfa Romeo Louisville because of my overall five star experience. Make sure CJ is involved in your purchase and you won't be disappointed!
I purchased my Alfa Romeo a few weeks ago and the experience was one of the best automobile buying experiences I have had. Marshall and CJ were both excellent and the service levels have been impeccable. I highly recommend!
Very professional atmosphere. I have bought/leased several cars from Bluegrass over the years, and they have always been great.
Our mission is to make every customer a customer for life by consistently providing exceptional service. Personal advisors with expert knowledge are what you’ll find at our New and Used Maserati dealership in Louisville, KY. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
There is simply no other Maserati dealership that offers the quality of service available at Maserati Louisville. It’s our goal to secure the largest selection of exclusive Maserati vehicles in our inventory, with a passion for the limited edition and exclusive models Maserati has to offer.
We have the largest inventory of rare and exclusive cars, including: Granturismo, Quattrporte, Ghibli, and now in stock – the new Maserati Levante.
With a friendly and helpful sales staff, and highly skilled service mechanics with multiple automotive certifications, our Maserati dealership is your official Kentucky Maserati dealer.
If you don’t see what you are looking for, give us a call at 502-378-3154 or stop by our dealership located at 4710 Bowling Blvd., Louisville, KY 40207. We look forward to serving you!
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502-378-3154
Call Now4710 Bowling Blvd. • Louisville, KY 40207
Get DirectionsOpen Today! Sales: 9am-6pm
Service: Closed
Parts: Closed
